As former Googlers, we are delighted to be working with Google again to providing Google customers with Google Apps End User Training. From Quick Reference PDF Guides to custom eLearning videos, we offer a wide variety of training solutions. If your company is switching to Google Apps from Microsoft or Lotus products or just piloting Google Apps with a small group, we can help provide end-user training to get your employees and IT staff trained as quickly as possible.
Deployment Webinars
These webinars provide real-time support for companies going live with a switch to Google Apps. We offer two levels, Basic and Premier, as well as the ability to customize each of these courses to the specific needs of your company.
Benefits of Webinars:
- Customized to your organization’s Google Apps Setup
- Webinars are live, so participants can ask questions via phone or chat
- Webinars are product specific for in-depth training
- Webinars can be recorded and the video file can be hosted on your internal website for future use
eLearning
We create customized eLearning videos to demonstrate Google Apps features and functions. The videos are highly personalized because we show your instance of Google Apps in the videos.
Benefits of eLearning:
- Videos are customized to match your Google Apps setup
- Videos are short (1-3 minutes) for on-demand learning
- Videos are easy to update when changes are made to Google Apps products
- Videos can be hosted on Google Video, Google Sites, or your intranet
- Can reach audiences in geographically dispersed audiences
Pilot (Mock Deployment) End User Training Webinars
Evaluating whether Google Apps is right for your company and want to make an informed decision without wasting a lot of time getting your pilot group trained? We deliver Google Apps Training webinars specifically for organizations in the evaluation phase of Google Apps.
Benefits of Pilot Webinar Training:
- Customized to your organization’s Google Apps Setup
- Webinars are live, so participants can ask questions via phone or chat
- Webinars can be recorded and the video file can be hosted on your internal website for future use
- Trained evaluators will be able to make a more informed decision
- Webinar will highlight differences between Google Apps and current productivity and collaboration software being used
Train-the-Trainer: Instructor-Led (ILT) or via Webinar
Have lots of staff to get trained? Let us teach your trainers how to be effective Google Apps instructors. The training can be delivered in-person or via webinar.
Benefits of Train-the-Trainer:
- We provide your trainers with training materials, outlines, and best practices
- Your trainers maintain your internal Google Apps knowledgebase
- Training is customized to meet the needs of your particular Google Apps setup
- This becomes extremely cost-effective for larger companies with developed training departments. Once your own trainers are trained, they can train the rest of your company without incurring further external training costs.
Advanced User Training Webinar
When your users have mastered the basics and need to learn more advanced skills to become more productive, these webinars will give them that extra information they are looking for.
Benefits of Advanced Webinars:
- Create “power users” in your company who can provide peer-to-peer support
- Take our advantage of the lesser-known productivity features of Google Apps like Labs and Gadgets
- Training is customized to meet the needs of your particular Google Apps setup
- Participants can ask questions via phone or chat
- Webinars are recorded and can be stored on your intranet for future use
Role-based Training Webinars
These webinars are focused on specific roles that are heavy users of these tools and need extra training up front to remain productive. Roles included are Administrative Assistant and Teachers/Educators.
Benefits of Role Based Training:
- Examples shown are specific to the roles of the users being trained
- We focus on the tasks that are most useful for the role or function
- Training is customized to meet the needs of your particular Google Apps setup
- Participants can ask questions via phone or chat
- Webinars are recorded and can be stored on your intranet for future use
Google Apps Help Sites
Custom-built Google Apps Help Site built using your instance of Google Sites. The Site will contain helpful reference material, links to FAQ guides, videos, and announcements about Google Apps.
Benefits of Google Apps Help Site:
- Sites are branded with your company logo and colors
- Sites can be easily updated with announcements about the deployment and product updates
- Help Site can be easily accessed from within the products (just click “Sites)
- Provides a central storage place for all of your Google Apps documentation and messaging
Quick Reference Guides (PDF)
These helpful PDF guides will serve as quick, reusable job aids that users can print out if they want, or save on their computer to refer to later. They include simple, step-by-step instructions and screen shots to help users navigate and perform essential functions in Google Apps.
Benefits of PDF Guides:
- Guides are branded with your logo and company information
- Guides are customized with your Google Apps instance setup and organizational policies
- A great compliment to webinar training and eLearning
- You will also receive a copy as a Google Doc so you can make edits and updates
FAQs (HTML or PDF)
These lists include answers to the most frequently asked questions we hear about Google Apps.
Benefits of FAQs:
- Customized to include answers that are specific to your setup of Google Apps
- Questions are organized by product and include links to helpful reference material
- Great compliment to Getting Started Guides or Help Sites